Dear Mr Benjamin
Reference XXX-XXXXXXX-XXXXXX
Thanks for contacting us.
While I appreciate the strength of your concerns, in order to make our complaints process more efficient the timeframe for making complaints about programmes is within 30 working days of the transmission or event on BBC channels or services. Due to the volume, range and complexity of complaints we receive, it's important for effective complaints handling that the BBC has a simple, clear and easily accessible complaints procedure to ensure that our limited resources are used wisely. The BBC Complaints process is outlined in full at the following link:
http://www.bbc.co.uk/complaints/handle.shtml#code.
Thanks again for taking the time to get in touch.
Kind Regards
Kevin Freeburn
BBC Complaints
www.bbc.co.uk/complaints
An open letter to the BBC regarding Eurovision
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- All Zones
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Re: An open letter to the BBC regarding Eurovision
Well, this sucks:
1 FNC Completion (PB: 17:18:18 with G Bryant, A Chilcraft, I MacNaughton)
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
- The Raven
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Re: An open letter to the BBC regarding Eurovision
Dear BBC
I would like complain about old episodes of Doctor Who, Steptoe and Son and Dad's Army. Why are they in black and white? Get with the times people!
Yours sincerely
A. Jerk
I would like complain about old episodes of Doctor Who, Steptoe and Son and Dad's Army. Why are they in black and white? Get with the times people!
Yours sincerely
A. Jerk
Go Pack Go!
One of the New York Six
Former holder of Zone One, Overground and DLR record
One of the New York Six
Former holder of Zone One, Overground and DLR record
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- All Zones
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- Joined: 15 Jul 2011, 16:28
Re: An open letter to the BBC regarding Eurovision
An unexpected twist:
Points of View have now taken me up on the Eurovision Song Contest letter. I said that it was inappropriate to quote the '30 days' rule when, on the BBC website, it never says that you HAVE to complain within 30 days, just that you SHOULD. When I wrote it, San Marino and F.Y.R. Macedonia had chosen their artists for 2014. It also wasn't complaining about 2013 specifically.
Points of View have now taken me up on the Eurovision Song Contest letter. I said that it was inappropriate to quote the '30 days' rule when, on the BBC website, it never says that you HAVE to complain within 30 days, just that you SHOULD. When I wrote it, San Marino and F.Y.R. Macedonia had chosen their artists for 2014. It also wasn't complaining about 2013 specifically.
1 FNC Completion (PB: 17:18:18 with G Bryant, A Chilcraft, I MacNaughton)
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
- Iain
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Re: An open letter to the BBC regarding Eurovision
What does that mean? Are they going to read it out on TV and/or launch an internal investigation?
Full Network: Three completions, Best time: 17:18:18 - thanks Glen, Andrew and Rhys!
Former DLR 45 station record holder (with Glen, Andi and Stevo) - 2h:08m:57s
All lines: 46:11 (6th equal)
Zone One 2:52:51 (thanks Glen)
Former DLR 45 station record holder (with Glen, Andi and Stevo) - 2h:08m:57s
All lines: 46:11 (6th equal)
Zone One 2:52:51 (thanks Glen)
- tubeguru
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Re: An open letter to the BBC regarding Eurovision
Those BBC payoffs pale into insignificance when placed alongside the heinous crime of not letting someone complain about something irrelevant within 30 days of said irrelevant event taking place.Iain wrote:What does that mean? Are they going to read it out on TV and/or launch an internal investigation?
One thing only do I know, and that is that I know nothing - Socrates.
Champion of bugger all, 2004 to 2022
Member of sweet FA
Champion of bugger all, 2004 to 2022
Member of sweet FA
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- All Zones
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- Joined: 15 Jul 2011, 16:28
Re: An open letter to the BBC regarding Eurovision
Possibly.Iain wrote:What does that mean? Are they going to read it out on TV
Possibly.Iain wrote:and/or launch an internal investigation?
1 FNC Completion (PB: 17:18:18 with G Bryant, A Chilcraft, I MacNaughton)
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
4 Zone Ones (PB: 03:00:35 with G Bryant)
15 R15s (PB: 01:55:48 with T Cooling and R Jackson)
11 All Lines (PB: 00:44:03)
Winner of the 2014 Formula 1 Side Competition
- tubeguru
- Site Administrator
- Posts: 9101
- Joined: 30 Jan 2005, 22:08
- Location: The Twilight Zone
- Contact:
Re: An open letter to the BBC regarding Eurovision
Possibly.[/quote]Iain wrote:and/or launch an internal investigation?
If they do that, I'll vote Lib Dem.
One thing only do I know, and that is that I know nothing - Socrates.
Champion of bugger all, 2004 to 2022
Member of sweet FA
Champion of bugger all, 2004 to 2022
Member of sweet FA
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