An open letter to the BBC regarding Eurovision

[hopeful traveller]

Well, this sucks:

Dear Mr Benjamin

Reference XXX-XXXXXXX-XXXXXX

Thanks for contacting us.

While I appreciate the strength of your concerns, in order to make our complaints process more efficient the timeframe for making complaints about programmes is within 30 working days of the transmission or event on BBC channels or services. Due to the volume, range and complexity of complaints we receive, it's important for effective complaints handling that the BBC has a simple, clear and easily accessible complaints procedure to ensure that our limited resources are used wisely. The BBC Complaints process is outlined in full at the following link:

http://www.bbc.co.uk/complaints/handle.shtml#code.

Thanks again for taking the time to get in touch.

Kind Regards

Kevin Freeburn
BBC Complaints
www.bbc.co.uk/complaints

[The Raven]

Dear BBC

I would like complain about old episodes of Doctor Who, Steptoe and Son and Dad's Army. Why are they in black and white? Get with the times people!

Yours sincerely

A. Jerk

[hopeful traveller]

An unexpected twist:

Points of View have now taken me up on the Eurovision Song Contest letter. I said that it was inappropriate to quote the '30 days' rule when, on the BBC website, it never says that you HAVE to complain within 30 days, just that you SHOULD. When I wrote it, San Marino and F.Y.R. Macedonia had chosen their artists for 2014. It also wasn't complaining about 2013 specifically.

[Iain]

What does that mean? Are they going to read it out on TV and/or launch an internal investigation?

[tubeguru]

What does that mean? Are they going to read it out on TV and/or launch an internal investigation?

Those BBC payoffs pale into insignificance when placed alongside the heinous crime of not letting someone complain about something irrelevant within 30 days of said irrelevant event taking place.

[hopeful traveller]

What does that mean? Are they going to read it out on TV

Possibly.

and/or launch an internal investigation?

Possibly.

[tubeguru]

and/or launch an internal investigation?

Possibly.[/quote]
If they do that, I'll vote Lib Dem.